Return Policy
Return Policy
How to Return
We want you to be completely satisfied with your purchase from BREW JOY LLC. If you're not happy with your order, we're here to help.
Return Period
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Return Process
To initiate a return, please contact us at brewjoyllc.com with your order number and reason for return. We will provide you with a return authorization and instructions.
What We Need
Your item needs to have the receipt or proof of purchase to process your return.
Refund Timeline
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at brewjoyllc.com
